Shipping policy

Shipping Policy

Last Updated: August 24, 2026

At Homenestia, we aim to deliver your orders safely and on time. Please read the following shipping information before placing your order.

1. Shipping Locations

We currently ship orders across India. Delivery availability may vary depending on the product and your location.

2. Order Processing

Orders are generally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

After your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and the courier service.

Remote or hard-to-reach locations may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms mentioned on the relevant product or promotional page.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking details to check the status of your shipment.

6. Delivery Delays

Delivery times are estimates and may occasionally be affected by factors outside our control, including:

Weather conditions
Courier delays
Public holidays
High order volumes
Incorrect or incomplete addresses
Remote delivery locations
Other unforeseen circumstances

We appreciate your patience if your order takes longer than the estimated delivery time.

7. Incorrect Address

Please make sure your shipping address, phone number, and other delivery information are correct before placing your order.

If you provide an incorrect or incomplete address and the order has already been shipped, additional delivery charges may apply for re-shipping, where applicable.

8. Damaged or Missing Packages

If your package arrives visibly damaged, please contact us as soon as possible with your order details and clear photographs/videos of the package and product.

If your order appears to be missing or has not been delivered within the expected timeframe, please contact our customer support team so we can assist you.